How can I cancel an order?
You have the option to cancel your order directly from your confirmation email within one hour. Scroll down to the section “Changed your mind?”.
If more than 60 minutes have passed, send an email to contact@watchingip.com, and we will help you find an alternative solution.

I accidentally canceled my order. Can I reactivate it?
If you canceled your order on the website but would still like to receive it, the best solution is to place a new order and complete the payment again.
If you have any questions, send an email to contact@watchingip.com — we’ll be happy to help.

I canceled my order but I’m not sure if it went through. Can you confirm?
If you canceled your order through the link in the confirmation email, you will receive another email confirming the cancellation.
If you did not receive a confirmation email, please contact us at contact@watchingip.com (including your order number), and we will check the status for you.

I don’t see an option to cancel! How can I still cancel my order?
If your order includes a gift card, please send an email as soon as possible to contact@watchingip.com (including your order number and cancellation or change request), and we will assist you further.